This article outlines SafePayTm
Refund policies based on types of exchange transactions performed.
Safepaytm.com guarantees
to any of its User his/her right for refund if Safepaytm.com does not send the digital-currency
to the user requested address.
NOTE:
1. General Conditions
The User who has paid for
the Safepaytm.com Services, i.e. paid a transaction fee, or has funded his
account may request a Refund or Return in accordance with the Eligibility
Criteria as further set out herein.
Refund/Return will only be
considered where the User complies with the Eligibility Criteria in full. Where
the User fails to meet any of the Eligibility Criteria, SafePayTm.com shall
have the right, in its sole discretion, to decline the User’s request for a
Refund/Return.
In order to apply for a
Refund/Return, the User must request and complete a Refund Form/Return Form and send the
respective form to the SafePayTm.com support address - support@safepaytm.com
Safepaytm.com shall
process the User’s Refund Form/Return Form as soon as it is reasonably
practicable. Response times will vary depending on stated reasons for the
request. In any case, Safepaytm.com shall notify the User on the outcome of the
request in accordance with the timescales set out herein.
The Refund/Return request
will only be approved or declined after meticulous verification made by Safepaytm.com.
NOTE: Submission of Refund
Form/Return Form does not guarantee that the User’s request will be satisfied.
If
the order is not complete for some reason your money will be refunded in the
sender account.
Refunds
are only possible within 5 days from the moment of exchange. Any additional
service fees incurred by SafePayTm as a result of the refund will be
covered by the customer.
2. MISCELLANEOUS
Any charges, which arise
upon processing Refund/Return, shall be borne solely by the User. Such charges
will be deducted from the final amount of the Refund/Return.
This Refund Policy will be
amended from time to time if there is any change in the legislation. Terms and
conditions of the Refund Policy are subject to change by SafePayTm.com.
In case the User does not
wish to accept the revised Refund Policy, he/she should not continue to use SafePayTm.com
Services. If the User continues to use the Services after the date on which the
change comes into effect, his/her use of the Services is to be bound by the new
Refund Policy.
Fill in the form below and you will be notified when desired amount will be available.